General Questions

Modified on Sun, 24 Sep 2023 at 04:40 PM

How do I use my own "View Cart" and "Add to Cart" image buttons?

In your "View Cart/Checkout" and "Add to Cart" HTML code, replace the lines:

<input type=submit name=add value="Add to Cart">
<input type=submit name=view value="View Cart/Checkout">

with...

<input type="image" name="add" src="URL" border="0">
<input type="image" name="view" src="URL" border="0">

Replace "URL" with a URL that points to the button image on your server.

Can I use one shopping cart account for more than one web site?

Yes. However, if your other web sites run under different company names or if you are selling products that are very different, you may find that it doesn't work. Shopping cart settings only apply to one company. The shopping cart cannot display different company names or use different shipping settings based on the site where products are being sold.

Many merchants who own more than one web site often purchase multiple accounts.

Does it matter where my web site is hosted?

No. Even if you switch to a different hosting company, your shopping cart will not be affected. You will not have to make any changes to your shopping cart settings or notify us about your new hosting company.

Can I make suggestions or request new features?

Absolutely! Our shopping cart is built on customer feedback. However, please understand that modifying the shopping cart is an extremely complex and time consuming task. The pages displayed online are not simple HTML pages. Each field and piece of data cross relates to other areas of the shopping cart and administration area and is tied to an intricate database system.

When we receive suggestions from merchants, we save them in a database. Each month we determine the most popular requests. From there, we form an upgrade "to do" list, which is always quite lengthy. We then prioritize the upgrade tasks, begin planning, developing and testing. Upgrades can take anywhere from a few days to a few months to complete. Please consider all of this when making requests.

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