General Questions

Modified on Thu, 18 Jan at 8:07 AM

What is the "Item ID" number that is assigned to each of my products?

The Item ID number is used by our database to uniquely identify each of your products. When a customer adds your products to their shopping cart, our system uses the Item ID to lookup information on that product in our database. You do not have to worry about Item ID numbers, as the Product HTML generator automatically inserts them into the HTML code you cut and paste to your website.

How do I create a product and allow my customer to enter the price?

This is normally used for things like donations. Copy/paste the HTML code below to any page of your website. Replace MERCHANT_CODE with the merchant code assigned to your shopping cart account. Replace RETURN_URL with the address at your website you want customers to return to if they click "Back to Shopping" or similar links on cart pages.

Copy and paste the HTML code below to your website:

<form method="post" action="https://www.ewebcart.com/MERCHANT_CODE/cart">
<input type="hidden" name="name" value="Donation">
<input type="hidden" name="description" value="Donation">
Enter Donation Amount: $<input name="price" size="6" maxlength="8">
<input type="hidden" name="return" value="RETURN_URL">
<input type="submit" name="add" value="Add to Cart"></form>

This will allow your customers to enter the amount they'd like to donate.

How do I allow my customers to add more than one item at once to their shopping cart?

You will need to use the multi-add feature. Here is an example of a multi-add form.

Use the HTML code below as a template. Replace MERCHANT_CODE with your cart merchant code. Replace ITEM with the name of each item. Replace ITEM_ID with the item's unique ID number (item ID numbers are listed on the Products page).

<table>

<tr>

<td>Items</td>

<td>Quantity</td>

</tr>

<tr>

</tr>

<tr>

</tr>

<tr>

</tr>

</table>

</form>

Note: One "add to cart" button per product is the most straightforward and simple method for customers. Due to the increased complexity that comes with adding multiple items at once, the multi-add feature does not support product options.

I set up inventory control. When I add an item to the cart, inventory is not reduced. Why?

Items must be purchased to reduce inventory, not just added to the cart. Once you go all the way through the ordering process, inventory will be reduced.